Whether it’s a shoulder to cry on or endless jokes, our caregivers each bring their unique personality to the community, offering residents a well-rounded human experience. They’re dedicated to learning about each resident and building a trusted relationship to better understand their daily and long-term wants and needs. This practice of personalized care makes it easier to reach the goals our residents set for themselves.
With a compassionate spirit, caring demeanor, and commitment to providing excellent care to residents at Pleasant Valley, Administrator Shana Jackson’s motto is putting residents first. Her uplifting leadership and personalized care approach help ensure our residents and their families feel happy, comfortable, and safe.
Shana brings more than 17 years of long-term care experience to Pleasant Valley. Her education and caregiving-nature, combined with her personal experience of caring for her grandparents, motivates her to continue making a difference in the long-term care community.
Laura Webb, LPN, brings over 25 years of long-term care experience to Pleasant Valley. With a passion for making a difference in residents’ lives, Laura enjoys building relationships with residents and their families. She holds a special place in her heart for the senior generation because of loving memories of her grandparents.
From personal experience, Laura understands that the transition to a nursing home can be tough, and this has been a motivating factor to help residents and families with love, kindness, and patience.