Meet The Team

Meet Our Caregivers: Well Beyond Ordinary
At Pleasant Valley, our caregivers are more than just expert medical professionals who deliver skilled healthcare at every touchpoint. They are the backbone of our care community, leading with their hearts and healing with their hands.

Whether it’s a shoulder to cry on or endless jokes, our caregivers each bring their unique personality to the community, offering residents a well-rounded human experience. They’re dedicated to learning about each resident and building a trusted relationship to better understand their daily and long-term wants and needs. This practice of personalized care makes it easier to reach the goals our residents set for themselves.

Our Team

Pleasant Valley Team Jim Towers


Jim Towers



Two-time winner as Administrator of the Year, Jim Towers spends his time at Pleasant Valley creating an atmosphere of “I can” rather than “I can’t”. He’s passionate about meeting the needs of residents and their families, and keeping everyone smiling. Jim has found his true calling and believes when the community is successful, he’s successful.


After nearly 20 years in long-term care, Jim has earned a litany of awards, including the American Healthcare Bronze level Award and the Governor Quality Award. As past president of the Lincoln County Planning Community Board, Jim led the initiative for building a community health center in Star City, AR.

Pleasant Valley Team Peggy Johnson


Peggy Johnson, RN

Director of Nursing


As the Director of Nursing, Peggy Johnson, RN, truly understands what it means to provide quality care for our senior residents while also respecting their independence. Peggy is used to hearing the phrase, “I don’t worry about Mom when you are here.” Her wealth of experience in nursing coupled with her own personal experience of family members in long-term care is invaluable.


Peggy brings a 17-year career in long-term care to Pleasant Valley and is a fantastic asset to our caring team. She also has extensive experience working as a treatment nurse and in hospice care as a case manager.

Pleasant Valley Team Roberta Henry


Roberta Henry, LPN

Community Outreach/Admissions Coordinator


With a passion for making a difference in our residents’ lives, Roberta Henry is a valuable asset to the Pleasant Valley community. When she’s not streamlining processes, Roberta makes it her mission to improve the lives and health of those she cares for with kindness and patience.


After working in healthcare for 25 years, Roberta recently found her calling in long-term care. With a background ranging from emergency medicine to youth ministry, she brings a unique combination of education and experience to our community. Roberta has a history of volunteering for special needs programs and is a member of Little Rock’s Chamber of Commerce.

Michelle Massey
Assistant Director of Nursing
Charlman Houston
CNA Supervisor
Meghan Owens
MDS Coordinator
Sheila Spence
MDS Coordinator
Ashley Brown
QA Nurse/Staff Developer
Ferrin Douglas
Social Services Director
Stephanie Harris
Life Enrichment Director
Nicole Neely
Billing/Collections Coordinator
Je’Nequa Benson
Team Member Specialist
Javonne Wilson
Dietary Supervisor
Paula Robinson
Housekeeping Supervisor
Steve Chaney
Maintenance Supervisor